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Service
Q: How do I request a service call?
A: Call us at 1-800-441-8005, e-mail
us at service@printinc.com, or fill
out this form.
Q: What are the hours that the service
department is open?
A: 8:00 a.m. – 5:30 p.m. in each time
zone in the United States.
Q: What is a Print ID# and where can
I find it?
A: A Print ID# identifies a device managed
by Print, Inc. We ask for this number when you request service or order supplies.
You can find the Print ID# on a sticker on the device.
Supplies
Q: How do I order supplies?
A: Call us at 1-800-441-8005, e-mail
us at printsupplies@printinc.com,
or fill out this form.
Q: How do I request return shipping labels
to return supplies?
A: E-mail us at printsupplies@printinc.com,
or fill out this form.
Professional Services Group (PSG)
Q: What is PSG?
A: Print, Inc.’s Professional Services
Group (PSG) is your direct contact to Print, Inc. headquarters for any non-routine
customer service issues. Contact PSG if you have technical questions about equipment
or Print, Inc. solutions. PSG can help you find the answers you need.
Q: How do I contact PSG?
A: E-mail us at askprint@printinc.com,
fill out this form, or call us at
1-877-83-PRINT, extension 2008. Our hours are 7:00 a.m. – 5:00 p.m.
PST.
Q: Who do I contact if I have questions
about Print Inc.’s Desktop Faxing solution?
A: If you have questions about desktop faxing,
or if you would like to change or add a number, please contact PSG at askprint@printinc.com.
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